Resume

Here is my resume as found on LinkedIn. If you were looking for my personal sales pitch you will find it here.

Stephen Buggy

Stephen Buggy

Marketing Assistant at Spectrum Filament

Location
Belfast, United Kingdom
Industry
Research

Summary

Highly motivated and dedicated young professional. I work with a new company developing 3D Printing Filament. I finished a Masters in Management in Dublin City University within the last six months.

My undergraduate degree in English Literature from Trinity College Dublin has given me excellent communication skills.

I am always open to, seeking and looking for new opportunities to develop my skills, professional and business acumen.

Experience

Marketing Assistant

Spectrum Filament

Public Company; 1-10 employees; Consumer Goods industry

November 2013Present (9 months)

Student

Dublin City University

Educational Institution; 1001-5000 employees; Higher Education industry

September 2012Present (1 year 11 months)

Research Assistant

North Dublin Chamber of Commerce (NDCC)

June 2013August 2013 (3 months) Dublin

I helped develop a report on the needs of SMEs in the North Dublin area, their relationship with Dublin City University and how the University can develop its community engagement in this area.

•Designing a survey for SMEs
•Interviewing dozens of relevant individuals
•Analysing this data
•Producing a report.
•Presenting a report to DCU Business School reperesentatives and the client

Market Entry Strategy (Part of M.Sc. in Business Management)

Dublin City University

Educational Institution; 1001-5000 employees; Higher Education industry

March 2013April 2013 (2 months)

•Worked with three team-mates to develop a market entry strategy for Irish exports into the African countries of Nigeria, Kenya and South Africa.
•Examined the market through an analysis of the socio-economic, infrastructural, legal and political factors.
•Developed a market entry strategy tailored according to the market characteristics
•Presented the proposed strategy to representatives from DCU Business School.

Google Adwords Campaign (Part of M.Sc. in Business Management)

Dublin City University

Educational Institution; 1001-5000 employees; Higher Education industry

February 2013April 2013 (3 months)

•Developed and implemented an online advertising campaign for a small charity as part of the Google Online Marketing Challenge
•Collaborated with four team members to determine the target market and develop relevant ads based on this market
•Monitored ad groups and altered the campaign accordingly
•Created campaign reports

Call Centre Agent

Teleperformance

Public Company; 10,001+ employees; FR 000051807; Outsourcing/Offshoring industry

September 2011September 2012 (1 year 1 month) Newry

•Inbound Call centre agent.
•Dealing with problems for E.on plc Electric and Gas customers and selling them products.
•Interacting with difficult customer-problems and complaints on a daily basis, while remaining focused on maintaining performance targets.

Committee Member (2008-2009), Treasurer (2009-2011)

The College Historical Society (The Hist)

July 20082011 (3 years) Dublin

The College Historical Society is Trinity's oldest student society dating back to 1770.

I was involved with the society from my second year in college. In my third and final year I acted as the society's treasurer.

•Responsible for a large budget
•Developed excellent abilities to understand, put forward and rebut arguments through public debating
•Managed the Hist Snooker Rooms
•Organised hundreds of events as part of a team of sixteen

Skills & Expertise

  1. Call Center
  2. Telemarketing
  3. Microsoft Office
  4. Customer Service
  5. Customer Satisfaction
  6. Teamwork
  7. English
  8. Word
  9. Excel
  10. PowerPoint
  11. Windows
  12. Research
  13. Time Management
  14. SPSS
  15. Microsoft Excel
  16. Team Leadership
  17. Data Entry
  18. French
  19. Leadership
  20. Social Media
  21. Social Networking
  22. HTML
  23. CSS
  24. Python
  25. Management

Education

Dublin City University

Master in Business (Management), Business Management

20122013

The M.Sc. in Management (Business) is designed for people who do not have an undergraduate degree in business, but would like to have a thorough preparation for a career in managing a business. It is a busy and intensive programme which runs for 11 ½ months from mid-September of each year to end-August of the following year.

This MSc in Management is unique in Ireland as it is part of DCU Business School's Next Generation Management initiative. This 20 credit year-long module provides students with the opportunity to develop the competencies needed for successful careers. It focuses on four key themes: personal and career development; leadership, teamwork and corporate accountability; global and societal awareness; and research, media and communication. Furthermore there are eleven additional compulsory modules to give students a strong understanding of key business subjects such as Economics and Marketing but also address developing business areas such as Data Analytics.

Trinity College, Dublin

English Studies, English Literature

20072011

Grade: 2:i

I had a wonderful college experience. I studied something that fascinated me, developed excellent communication skills and was active in student societies.

Activities and Societies: College Historical Society (Debating)

Banbridge Academy

20002007

Projects

  • Market Entry Strategy into Africa

    • April 2013 to Present

    This project required us to develop a market entry strategy for Irish exports into the African countries with particular focus on Nigeria, South Africa and Kenya.
    •Determined the markets through analysis of socio-economic, infrastructural, legal and political factors.
    •Analysed opportunity for successful export of Telecoms and ICT services, Pharmaceutical and Healthcare products and Education and Training services.
    •Developed a market entry strategy tailored according to the market characteristics determined through the aforementioned analysis.

  • Google Online Marketing Challenge

    The Google Online Marketing Challenge is an exciting opportunity for students to experience and create online marketing campaigns using Google AdWords and Google+. Over 50,000 students and professors from almost 100 countries have participated in the past 5 years.

    With a $250 budget provided by Google, students develop and run an online advertising campaign for a business or non-profit organization over a three week period

Additional Information

Websites:
Interests:

Politics, Literature, Essays, Running, Coding, IT, Digital media, Technology